Frequently Asked Questions
- How should I care for LUIS MORAIS Jewelry?
- How should I store my LUIS MORAIS jewelery?
We recommend that you keep the jewelry in a pouch or a jewelry box to avoid any damage to the piece.
- What happens if the bracelet gets looser over time?
If you find that your bracelet is becoming looser, you can ship it back to us and we will restring the bracelet for you. We recommend that you restring your bracelet every year or so in order to preserve the look of each piece. If you would like to find out about restringing your bracelet, please send an email to firstname.lastname@example.org or call 305-695-2830.
- What should I do if the jewelry piece breaks?
The LUIS MORAIS line is designed to meet high standards, so from time to time repairs are needed. For information regarding repairs please send an email to email@example.com.
- What size am I?
For bracelets, we have three sizes. Women's standard size is 6.5 inches, which is the measurement of the circumference around the wrist. Men's standard size is 7.5 inches around the wrist. The men's larger size is 8 inches around the wrist.
Rings are measured in standard ring size. Our selection ranges from sizes 5 - 12.
More questions? Email us at firstname.lastname@example.org