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TERMS & CONDITIONS

Welcome to LUIS MORAIS! 

This page will explain the terms on which we supply any of the merchandise shown on our website shop.luismorais.com. Please take the time to carefully read our Terms of Sale before ordering any merchandise from our website 

We update our site regularly, and may change the content at any time. Our best efforts have been implemented to ensure that all the information on our site is accurate. We do reserve the right to correct any and all errors on our website, including pricing errors. 

We may suspend access to our site, or close it indefinitely. At anytime merchandise on our site may not be available and we are under no obligation to restock any product. 

Please note that our prices are subject to change without notice and at no time are price negotiations acceptable. 

By placing an order with us, you confirm that you have read, understood and agree our Terms of Sale. We are always happy and willing to assist you in anyway. If you have any questions or concerns regarding the Terms of Sale please contact us at customerservice@luismorais.com

Sales Conduct

After placing your order with us you will receive an order confirmation email within 24 hours confirming that we have received your order. At that time an estimated delivery date will be provided. Orders placed after noon on Friday will be transacted on the following Monday. 

If the product is in stock at the time of your order, you order will ship within 3-10 business days. Some products are made to order and can take up to 3 weeks. Delivery estimates provided at checkout are based-on anticipated shipping times from the moment of shipping. Please keep in mind that we will always do our best to have your order ready to ship within a timely matter, however, from time to time it is possible that orders can take longer than anticipated. Please note that all order status and or updates will be sent via email. 

Any order may be canceled by contacting us via email. All cancellations must be completed within 48 hours beginning from the moment you received your order confirmation email. 

All discounted orders will be FINAL SALE.


We ship items using FedEx for domestic and international to insure your order is delivered to you promptly and safely. Fulfillment of sales are subject to successful payment authorization, and availability of products. 

Delivery

Please understand that we cannot guarantee specific delivery times, any dates provided for delivery are intended to be an estimate. Please note that we are under no liability for any delay or failure to delivery if the circumstances are beyond our control (e.g. custom clearances). 

All deliveries will require a signature upon receipt. 

Please note that you are responsible for paying taxes and tariffs on the declared value of international orders. If the taxes and tariff payments are not paid and the package is forfeited at customs, then you will be responsible for all cost. 

Price and Payment

Please be aware that prices and delivery charges are liable to change at any time. 

We accept Visa, MasterCard, and American Express. If you would like to pay by wire transfer please email us at 

Please note that prices do not include VAT or any other taxes (if applicable). You are solely responsible for paying taxes and tariffs on the declared value of international orders.

Returns 
Please understand merchandise may, at our discretion, be returned to us for a credit within 7 working days beginning from the moment on which you receive your product for store credit only. 
Please send an email to customerservice@luismorais.com explaining your request to return the product. Please be advised that if the returned its been approved there is a 30% restocking fee after the product is received. 

PLEASE DO NOT RETURN ANY MERCHANDISE TO US OTHERWISE THAN IN ACCORDANCE WITH OUR RETURNS POLICY

When returning approved merchandise we recommend shipping in a matter in which merchandise can be traced. Please understand that we will not assume responsibility for reimbursement or compensation if a return package is lost, stolen, or mishandled. 

 

 

 

 

 

 

 

 

LUIS MORIAS SIGN UP O WIN GIVE AWAY OFFICIAL RULES

NO PURCHASE NECESSARY TO ENTER OR WIN. MAKING A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

  1. PROMOTION DESCRIPTION: The LUIS MORAIS SIGN UP GIVEAWAY (\"Sweepstakes\") begins on THE FIRST OF EVERY QUARTER and ends on THE END OF EVERY QUARTER (the \"Promotion Period\").

    The sponsor of this Sweepstakes is LUIS MORAIS JEWELERS CORP ("Sponsor"). By participating in the Sweepstakes, each Entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Sponsor, which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the Sweepstakes. Entrants should look solely to Sponsor with any questions, comments or problems related to the Sweepstakes. Sponsor may be reached by email at info@luismorais.com during the Promotion Period.

  1. ELIGIBILITY: Open to legal residents of the United States of America who are 14 YEARS OLD (the \"Entrant\"). Sponsor, and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (the \"Promotion Entities\"), are ineligible to enter the Sweepstakes or win a prize. Household Members and Immediate Family Members of such individuals are also not eligible to enter or win. "Household Members" shall mean those people who share the same residence at least three months a year. "Immediate Family Members" shall mean parents, step-parents, legal guardians, children, step-children, siblings, step-siblings, or spouses. This Sweepstakes is subject to all applicable federal, state and local laws and regulations and is void where prohibited or restricted by law.
  1. PRIZES:

Grand Prize: One (1) winner will receive a Free 'Love You More Bracelet ' with purchase over $500 as a LUIS MORAIS Gift Card off their purchase.

    Only one prize per person and per household will be awarded. Gift cards and gift certificates are subject to the terms and conditions of the issuer. Prizes cannot be transferred, redeemed for cash or substituted by winner. Sponsor reserves the right in its sole and absolute discretion to award a substitute prize of equal or greater value if a prize described in these Official Rules is unavailable or cannot be awarded, in whole or in part, for any reason. The ARV of the prize represents Sponsor's good faith determination. That determination is final and binding and cannot be appealed. If the actual value of the prize turns out to be less than the stated ARV, the difference will not be awarded in cash. Sponsor makes no representation or warranty concerning the appearance, safety or performance of any prize awarded. Restrictions, conditions, and limitations may apply. Sponsor will not replace any lost or stolen prize items.

      This Sweepstakes is open to legal residents of the United States of America and Prize will only be awarded and/or delivered to addresses within said locations. All federal, state and/or local taxes, fees, and surcharges are the sole responsibility of the prize winner. Failure to comply with the Official Rules will result in forfeiture of the prize.

  1. HOW TO ENTER: Enter the Sweepstakes during the Promotion Period online by visiting the entry form, which can be found on the following website at www.luismorais.com.

    Automated or robotic Entries submitted by individuals or organizations will be disqualified. Internet entry must be made by the Entrant. Any attempt by Entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest/sweepstakes subscription notification and/or entering services, will void Entrant's Entries and that Entrant may be disqualified. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. All Entries must be posted by the end of the Promotion Period in order to participate. Sponsor's database clock will be the official timekeeper for this Sweepstakes.

  1. WINNER SELECTION: The Winner(s) of the Sweepstakes will be selected in a random drawing from among all eligible Entries received throughout the Promotion Period. The random drawing will be conducted about 10 business days after the Promotion Period by Sponsor or its designated representatives, whose decisions are final. Odds of winning will vary depending on the number of eligible Entries received.
  1. WINNER NOTIFICATION: Winner will be notified by SMS or email at the number provided in the Entry Information approximately 5 business days after the random drawing. Potential Winner must accept a prize by email as directed by Sponsor within 10 calendar days of notification. Sponsor is not responsible for any delay or failure to receive notification for any reason, including inactive email account(s), technical difficulties associated therewith, or Winner’s failure to adequately monitor any email account.

    Any winner notification not responded to or returned as undeliverable may result in prize forfeiture. The potential prize winner may be required to sign and return an affidavit of eligibility and release of liability, and a Publicity Release (collectively \"the Prize Claim Documents\"). No substitution or transfer of a prize is permitted except by Sponsor.

  1. PRIVACY: Any personal information supplied by you will be subject to the privacy policy of the Sponsor posted at https://shellycove.com/pages/privacy-policy. By entering the Sweepstakes, you grant Sponsor permission to share your email address and any other personally identifiable information with the other Sweepstakes Entities for the purpose of administration and prize fulfillment, including use in a publicly available Winners list.
  1. LIMITATION OF LIABILITY: Sponsor assumes no responsibility or liability for (a) any incorrect or inaccurate entry information, or for any faulty or failed electronic data transmissions; (b) any unauthorized access to, or theft, destruction or alteration of entries at any point in the operation of this Sweepstakes; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, camera, computers or providers utilized in any aspect of the operation of the Sweepstakes; (d) inaccessibility or unavailability of any network or wireless service, the Internet or website or any combination thereof; (e) suspended or discontinued Internet, wireless or landline phone service; or (f) any injury or damage to participant's or to any other person’s computer or mobile device which may be related to or resulting from any attempt to participate in the Sweepstakes or download of any materials in the Sweepstakes.

    If, for any reason, the Sweepstakes is not capable of running as planned for reasons which may include without limitation, infection by computer virus, tampering, unauthorized intervention, fraud, technical failures, or any other causes which may corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, the Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Sweepstakes in whole or in part. In such event, Sponsor shall immediately suspend all drawings and prize awards, and Sponsor reserves the right to award any remaining prizes (up to the total ARV as set forth in these Official Rules) in a manner deemed fair and equitable by Sponsor. Sponsor and Released Parties shall not have any further liability to any participant in connection with the Sweepstakes.

  1. ADMINISTRATOR: 

LUIS MORAIS JEWELERS CORP

235 LINCOLN ROAD, SUITE 301 

MIAMI BEACH, FL 33139 USA 

INFO@LUISMORAIS.COM

 

 

Photography on Homepage are by Jahmar Amani 
Photography on About Us Page are by Juan Sebastian 
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