FAQs
Not sure about the size? Find your best fit using our detailed sizing guide.
Luis Morais gemstone bead jewelry is made with carefully selected, natural stones—each one unique in its color, texture, and character. To preserve the quality and integrity of your piece, please follow these care recommendations:
- Keep Away from Chemicals: Exposure to perfumes, lotions, hair products, and household cleaners may dull the natural finish or discolor the stones over time.
- Water & Moisture: Remove gemstone bead jewelry before swimming, bathing, or prolonged exposure to moisture, as it can weaken the cord and alter the natural polish of certain stones.
- Storage: Store flat or loosely coiled to avoid stressing the stringing material. Keep pieces separate to prevent scratching from contact with other jewelry.
- Cleaning: Wipe gently with a soft, dry cloth. Do not use ultrasonic cleaners, steam, or abrasive materials, which may damage the beads or finish.
Because natural gemstones are formed over thousands of years, each one has its own variations and internal characteristics. These are not flaws—they are part of what makes your Luis Morais jewelry truly one of a kind.
Contact us for questions about care, restringing, or repairs.
We offer complimentary shipping on all domestic orders and international orders above $500.
All in-stock orders ship in 3-5 business days.
Chose the wrong size? We offer free resizing on all bead and cord bracelets within 14 days of delivery. To request resizing, please email customerservice@luismorais.com with your order information.
All customized items are final sale and are not eligible for exchange or store credit.
Made-to-order designs may take up to 3 weeks, reflecting our commitment to craftsmanship and quality.
- Each piece of Luis Morais jewelry is thoughtfully handcrafted in the USA, with a focus on using responsibly sourced materials and sustainable practices that minimize environmental impact.
- Due to the artisanal nature of our process, each piece is unique slight variations are part of what makes your jewelry one of a kind.
- All diamonds and gemstones used in Luis Morais designs are ethically sourced and conflict-free.
